Frequently Asked Questions

Simply sign in with your Google account, complete the quick onboarding form with your organization details, and you're ready to upload your first Excel file. No credit card required for the free tier!

We support Excel files (.xlsx, .xls) and CSV files (.csv). Your file should contain student information with columns for name/roll number and subject marks.

Yes! After uploading, you'll see a preview of your data where you can verify the column mapping and detected subjects before running the analysis.

We use dense ranking based on total percentage. Students with the same percentage receive the same rank, and the next rank continues sequentially (e.g., if two students are #1, the next rank is #2, not #3).

Yes! You can export your reports as PDF files. Simply click the "Export PDF" button on any report page, and it will generate a printable version.

Our analysis includes student rankings, top performers, subject-wise performance, pass/fail rates, grade distributions, average scores, highest/lowest scores, and performance trends.

Yes! We offer a free tier that includes all core features. You can sign in with Google and start analyzing your results immediately. Premium features will be available in the future for advanced needs.

The free plan includes all essential features for result analysis. There are no artificial limitations on the number of students or reports you can generate.

Yes, we're working on premium plans that will include advanced features like historical data tracking, multi-year comparisons, custom branding, API access, and priority support.

Currently, analysis results are stored temporarily in your browser session. We plan to add optional cloud storage for premium users. Your uploaded Excel files are never permanently stored on our servers.

Absolutely! We use Firebase Authentication for secure sign-in, and all data is processed with industry-standard security measures. We follow strict privacy policies and never share your data.

Our intelligent column mapper can detect various formats. If your file has a unique structure, you can manually map columns during the preview step before analysis.

Yes! ResultEase is fully responsive and works on tablets and smartphones. However, for the best experience with large Excel files, we recommend using a desktop or laptop.

Yes! Organization owners can add members by email in the "Manage Members" section of the dashboard. Members will have access to your organization's data and can generate reports.

Go to your Dashboard and click "Edit Profile". You can update your organization name, contact information, address, and other details anytime.

Yes, you can request account deletion by contacting our support team. All your data will be permanently removed from our systems within 30 days.

Only you and your organization members (if any) can access your reports. We maintain strict privacy controls and never share your data with third parties.